Lockbox Transmission Lead

Lockbox Transmission Lead

BCforward is currently seeking a highly motivated Lockbox Transmission Lead Specialist for an opportunity in Brooklyn, OH !

Position Title: Lockbox Transmission Lead Specialist

Location: 4910 Tiedeman Road, Brooklyn, OH (Onsite Job)

Anticipated Start Date: September 10th

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ months (with possibility of extension or conversion)

Job Type: Contract, 40 HRS WEEKLY, Onsite

Pay Range: $24/hr. – $28/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Under limited supervision, expertly monitors the progress and successful completion of functions including extraction, batch creation, image capture, item processing, encoding and data entry. Ensures client deposit data is transmitted at specific intervals in accordance with client specifications. Initiates required communication between necessary parties catalyzing a sense of urgency in ensuring that SLAs are met and that transmissions are accurate and complete. Backs up other functional positions.

ESSENTIAL JOB FUNCTIONS

Verifies that all transmissions are uploaded successfully in TSO and mailbox without out of balance conditions or return codes.

Monitors workflow for system issues and slowdowns.

Monitors transmission, data entry, and other deadlines well in advance of deadlines, with absolute attention to detail.

Provides documentation on any missed SLAs. Shuts down the RemitTrac system and brings it back up between shifts.

Completes all duties on the transmission log.

Replaces the rmtd and image DVDs when full.

Acts as a functional team member supporting production needs.

MARGINAL OR PERIPHERAL FUNCTIONS

Nightly and weekly SLA summary reporting.

Weekly Image Server cleanup.

Weekly Database Server cleanup.

REQUIRED QUALIFICATIONS

Two to three years lockbox transmission experience, and lockbox production and/or utility experience.

Subject matter expert in lockbox transmission functions.

Requires the ability to read and follow instructions.

Eye-hand coordination, manual dexterity and the ability to operate general office equipment is critical.

Excellent 10-key skills, PC skills to include proficiency with Word and Excel.

Excellent written and verbal skills.

Consistently demonstrates the use of Key Values

PREFERRED QUALIFICATIONS

Production data entry experience, thoroughly understands production related functions.

COMPETENCIES/SKILLS

Requires working in a high production, deadline oriented environment.

Ensures client deposit data is transmitted at specific intervals in accordance with client specifications.

Follows established corporate and department policies and procedures.

Meets deadlines, demonstrates adaptability and detail orientation, shows work commitment, and manages stress.

Prioritizes work, focuses effectively. Seeks and accepts feedback.

Drives results.

Cross-trains.

Questions effectively.

Provides specific, timely feedback

Consistently demonstrates the Key Values of Teamwork, Respect, Accountability, Integrity, and Leadership.

Techically savvy.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 228490 when responding to this ad.